Privacy Policy

Effective Date: July 19th, 2025 

This Privacy Policy outlines how MD Tech Biz (“we”, “us”, or “our”) collects, uses, shares, and protects personal information through our website www.mdtechbiz.com and services. We are committed to protecting your privacy and complying with applicable privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) in Canada.


1. What Information We Collect

We collect personal and non-personal information in the following ways:

1.1. Information You Provide Voluntarily

When you engage with our site or contact us, we may collect:

  • Full name

  • Email address

  • Phone number

  • Company or organization name

  • Project details or service inquiries

  • Message content or business context

  • Any other personal information you choose to submit

This typically occurs when you:

  • Fill out our contact or quote form

  • Book a consultation

  • Subscribe to our newsletter

  • Request support

  • Apply for partnership or collaboration

1.2. Information Collected Automatically

We use cookies and third-party tools (like Google Analytics) to collect usage data, which may include:

  • IP address

  • Browser type and version

  • Operating system

  • Device type

  • Referral source

  • Pages viewed and time spent

  • Click paths and navigation behavior

This information is anonymized where possible and helps us improve performance, security, and user experience.

2. How We Use Your Information

We use the collected data for the following business purposes:

  • To respond to inquiries and provide quotes

  • To deliver our design, development, or consulting services

  • To send updates, newsletters, or promotional emails (if opted in)

  • To analyze website performance and user behavior

  • To maintain internal records and improve customer service

  • To comply with legal obligations

We will never sell your personal data to third parties.

3. Cookies and Tracking Technologies
3.1. What Are Cookies?

Cookies are small text files placed on your device when you visit our website. They help us:

  • Recognize repeat visitors

  • Understand browsing behavior

  • Improve site performance and design

  • Personalize content or messages

3.2. Types of Cookies We Use
  • Essential Cookies: Necessary for core site functionality

  • Analytics Cookies: Help us understand how users interact with the site

  • Preference Cookies: Remember your language or display settings

  • Marketing Cookies: May track browsing across sites (only if integrated with third-party services)

3.3. Your Control Over Cookies

You can control cookies through your browser settings. You may disable them at any time, though some site features may not work correctly.

4. Who We Share Information With

We may share your information only when necessary to operate our business:

  • Service Providers: Hosting, analytics, newsletter platforms, payment processors

  • Legal Authorities: If required by law or court order

  • Professional Advisors: Such as accountants or legal counsel

All third parties are required to protect your data and comply with relevant laws.

We do not sell, rent, or trade personal information.

5. Embedded Content and External Links

Pages on our website may include embedded content (e.g., YouTube videos, social feeds) and links to external sites. Embedded content behaves as if you visited those third-party websites directly.

We are not responsible for the privacy policies of third-party platforms. Please refer to their respective privacy notices.

6. Email Communication

If you send us an email or fill out a form, we will use that information to communicate with you. If you opt-in to our newsletter, we may contact you periodically with updates.

You can unsubscribe at any time by clicking the link in the email footer or contacting us directly.

We never send unsolicited marketing messages.

7. Data Retention

We only retain personal information for as long as necessary:

  • To fulfill the purposes outlined in this Privacy Policy

  • To comply with legal or accounting obligations

  • To resolve disputes or enforce agreements

Once data is no longer needed, we securely delete or anonymize it.

8. Data Protection and Security

We take reasonable technical and organizational measures to protect your information:

  • SSL encryption across our website

  • Secure hosting infrastructure

  • Role-based access to sensitive data

  • Regular platform updates

While we take your privacy seriously, no method of internet transmission is 100% secure.

9. Your Rights and Choices (Canada & Global)

Depending on your location and applicable law, you may have the right to:

  • Access the personal data we hold about you

  • Correct inaccuracies in your data

  • Request deletion of your data

  • Withdraw consent for certain processing

  • Object to data processing

  • Request a copy of your data (data portability)

To exercise your rights, email us at info@mdtechbiz.com. We will respond within a reasonable timeframe.

10. International Visitors

If you are accessing our site from outside Canada, please note that your information may be transferred to and processed in Canada where our servers and service providers are located.

By using our services, you consent to this transfer in accordance with this policy.

11. Changes to This Policy

We may update this Privacy Policy to reflect changes in laws, our business operations, or technology. When we do, we will:

  • Post the updated version on this page

  • Update the “Effective Date” at the top

  • Notify you if the changes are material

We encourage you to review this page periodically.

12. Contact Us

For any questions about this Privacy Policy, your data, or your rights, please contact us at:

MD Tech Biz
Toronto, Ontario, Canada
info@mdtechbiz.com
www.mdtechbiz.com

en_CA